Products

Everything you need for customer communication in one place

Live chat, Video calls, Artificial intelligence, CRM and Automation , all in one platform. Install in under 5 minutes, without a technical team.

Customer Communication

Live Chat

Real-time conversations with your website visitors

Instant replies, no delays
Full conversation history for every customer
Send files, images and emoji

HD Video Calls

One-click video calls, no app to install

HD quality, even on slow connections
Screen sharing for better guidance
Call recording and archiving

Multichannel Messaging

WhatsApp, Telegram and Instagram in one dashboard

WhatsApp Business integration
Telegram and Instagram integration
Manage every channel from one dashboard

AI & Automation

AI Assistant

Automated answers based on your knowledge base

Instant answers to over 40% of conversations, no agent needed
Learns from your website's articles and documentation
Smart handoff to an agent for complex cases

Automation & Campaigns

Automated rules and targeted campaigns

Automated welcome messages based on user behavior
Targeted email and SMS campaigns
Automated follow-up with cold leads

Management & Reporting

CRM & Customer Management

A complete profile and history for every customer

A 360-degree view of every customer
Contact tagging and segmentation
Internal team notes and follow-ups

Advanced Reports & Analytics

Monitor team performance in real time

Average response time per agent
Customer satisfaction rate
Conversation volume over time

Customization & Development

Customizable Widget

Match the widget's colors and behavior to your brand

Colors and logo that match your brand
Right or left page placement
One-line install, no developer needed

API & Integrations

REST API and webhooks to connect your other tools

Complete, documented REST API
Webhooks for real-time events
Connect to e-commerce platforms and other CRMs

Find the right solution for your business

RESPOK products are tailored to different industries, from online stores to online education.

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