What the customizable widget offers

The chat widget on your website is the first thing customers see of your support experience. If it doesn't match your brand's visual identity, it feels like a foreign add-on. RESPOK customization lets you tailor the widget's look and behavior to match your brand exactly.

Colors and logo that match your brand

The widget's primary color, launcher icon and default messages can all be changed from the admin panel, with no coding required. Instead of looking like a separate element, the chat widget becomes a natural part of your site's design.

Right or left placement

Depending on your layout, you can show the widget in the right or left corner of the page, so it doesn't clash with other elements such as floating buttons or mobile menus.

One-line install, no developer needed

Installing the widget requires no changes to your site structure and no special technical skills: just paste a small code snippet before the closing </body> tag. It works with any content management system or e-commerce platform.

Works with any website or online store

Whether your site is built on WordPress, a dedicated e-commerce platform or custom code, the RESPOK widget can be installed on any HTML page without depending on a specific technology.

Why visual customization builds customer trust

User experience studies show that when on-site tools match a brand's visual identity, users trust the whole site more, and that trust directly affects their willingness to start a conversation and, ultimately, to buy.

Customizable Widget